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Symmetry Electronics Offers Live Chats For Fast Support

James Staubes in Blogs on August 29, 2016

About James Staubes

866-506-8829

Not everyone likes to pick up a phone when they need some help. Sometimes it’s easier to send an email or hop into a live chat. So we’re happy to announce that we’ve added a live chat feature to symmetryelectronics.com. Live chats offer all of our customers and design engineers a fast way to contact us quickly for technical expertise or customer support.

Live chats give engineers and customers an easy and effective way to continue working on a design while receiving technical support from one of Symmetry’s Application Engineers. Our engineers can share troubleshooting steps or application information, and the engineer can follow them in real time. Sharing complex and detailed instructions over text can be easier than communicating by phone, where connections can be spotty. Additionally, after the chat has concluded we can email the transcript for referencing later.

To access our live chat head to symmetryelectronics.com and look for the “Live Chat” button in the lower right. We’ll be online and happy to help you Monday through Friday,  8am to 5pm PST. When we’re not online feel free to contact us through our contact form.

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James Staubes in Blogs on August 29, 2016

About James Staubes

866-506-8829

Why partner with Symmetry Electronics? Symmetry's technical staff is specially trained by our suppliers to provide a comprehensive level of technical support. Our in-house Applications Engineers provide free design services to help customers early in the design cycle, providing solutions to save them time, money and frustration. Contact Symmetry for more information.

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